In light of our current e-commerce world, Health Canada has created a document outlining best practices for online marketplaces and sellers. Such guidance is outlined for consumer and cosmetic products to ensure the Canadian regulations are followed and consumers remain safe while using such products.

This document outlines tips on how to do the following:

  • Prevent product safety issues – for example requesting test reports and safety certificates from suppliers to ensure regulatory requirements are satisfied.
  • Detect and respond to product safety issues – such as subscribing to email updates about consumer product laws (That is how Nexreg found out about this guidance!).
  • Co-operate with Health Canada – by doing items such providing incident reports.
  • Empower consumers on product safety issues by providing detailed label instructions and company information for them to contact you with concerns.
  • Product Safety laws in Canada – following the appropriate requirements such as the Canada Consumer Product Safety Act (CCPSA), the Consumer Chemicals and Containers Regulations (CCCR, 2001), the Food and Drug Act (FDA), and the Cosmetic Regulations.

If you need assistance understanding or meeting any requirements in these acts and laws, then ask Nexreg about our label review and consulting services.

For the full guidance document, including a helpful Appendix for those who are new to the industry, see the Government of Canada website; or contact Nexreg to discuss your questions